Description
KL Talent Solutions' client is seeking an experienced Domestic Appliance Engineer to join their team in Oxford. Our client is a leading provider of support and repair services for domestic appliances, committed to delivering exceptional customer service and promoting sustainability.
About the Role
As a skilled field-based Domestic Appliance Engineer, you will be equipped with all the tools needed to excel and succeed in your role. Collaborating with a community of professional engineers, you will share best practices and contribute to a team focused on delivering outstanding service to customers. Utilising your expertise and product knowledge, you will diagnose and resolve appliance issues efficiently, supported by regional field service teams dedicated to ensuring high-quality repairs at customers' homes.
About You
You are an experienced Domestic Appliance Engineer with a proven track record in white goods repair. You will thrive in a collaborative environment, possess strong communication skills, and have a positive, problem-solving attitude. With a minimum of two years of experience in the white goods repair sector, you bring up-to-date knowledge in diagnosing and repairing at least four of the following appliances:
- Washing machines
- Tumble dryers
- Dishwashers
- Refrigeration units
- Cookers
You are ready to deliver exceptional service and repair appliances right the first time.
What You Will Receive
Our client offers a comprehensive package to support your success and ensure your well-being, including:
Salary and Benefits
- Competitive salary: £31,000 - £40,000 per annum (inclusive of a £5,000 High Cost Living allowance for candidates in the OX postcode area) for a 40-hour week.
- Uncapped bonus scheme with potential earnings up to £55,000 per annum.
- 8-hour workdays (typically 9 AM - 5 PM), Monday to Friday.
- Pre-planned routes with drive time included.
- Daily parts delivery to a designated collection point near you.
- Sign-on bonus.
Additional Benefits
- Company van with air-conditioning, Apple CarPlay, fuel card, uniform, specialist tools, mobile tablet, and PPE provided.
- Company pension scheme.
- Option for private van use (subject to HMRC tax rules).
- Up to 33 days of annual holiday allowance, including 8 bank holidays.
- Death-in-service benefit at 3x salary.
- Work-life balance and well-being support.
- Opportunities for career progression and promotion.
- Complimentary multi-appliance protection (MAP) for your home appliances.
- Monthly Costa gift card nominations and entry into a cash prize draw.
- Automatic replenishment of van stock based on personal usage.
- Specialist manufacturer training and access to a City and Guilds Assured Training scheme to expand your skill set.
Tools for Success
- Easy-to-use in-house software for managing repair visits.
- No sales targets for customer consumables.
- Pre-ordering parts for your jobs to maximise productivity.
- Support from field-based regional service managers and office-based service desk teams.
Our client works with some of the world’s leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona.
Requirements
To apply, you must hold a full UK Manual Driving Licence with no more than six points.
Join Our Client
If you have the skills, experience, and passion for delivering exceptional appliance repair services, we want to hear from you. Join a dynamic team dedicated to keeping households running smoothly and sustainably.
